PROJ-410 Case Study 1

Questions/Business/ManagementPROJ-410 Case Study 1
Assume that you are CIO. Prepare the analysis requested from Bob and be prepared to present it at the next executive monthly meeting.

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Directions for Case Study 1-1_Revised.docx
PROJ410_Case_Study_1.docx

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VaughnSmartD 5 TUTOR Posted 20. Sold 29. Solution preview:

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Doc.docx
Introduction
Outsourcing of a corporate data center is still a new venture in bu****** practices, ** *** **** **** **** ** ***** ***** *** mencement, *** *** ******** ** ******* **** ** *** ****** ****** *** ******** **** ******** ******* ******* **** *** ****** ** outsourcing **** ******* **** continue, *** **** developments **** ** **** Currently, **** ****** ******** *** outsourcing ******** **** ** ******** *** ******* ** *** **** ****** *** ***** **** *******
*******
*** ******* ****** ****** Smith’s Information Services, *** ******** *** outsourcing corporate **** ******* ** ** ****** *** operational **** ** *** **** *** ****** ** *** **** ******* outsourcing ** **** *** undertaking **** eliminate ******** **** ** *** ******** contribute ** *** ******** *** *** **** **** **** *** **** safeguard resources *** ******* themselves **** tactically ** *** ****** **** ** ***** *** ****** ******** ******* *** ***** *** decreased ******* *** *** consecutive ***** Smith’s Information Services, *** ***** ** **** *** ******** ** outsourcing ******* *** ** *** situation ** *** **** **** ******** ***** **** ******* * prehensive ******* ** *** ******* alternatives **** *** **** ****** *** *** outsourcing ******** *** *** *** procedures ** ** ******** ******** * remendation **** ** ******** considering *** *** **** *** **** ** *** alternative outsourcing ******
******* Situation
Smith’s Information Services, *** *** **** experiencing ***** fallbacks financially *** **** ** *** ****** ***** *** ******** ******* *** ******** ***** drastically *** *** ***** ******* ******* *** **** *** **** ****** financial constraints *** ** *** ****** ******** *** ******** ****** *** **** ****** ** ******* ****** ** ******* *** **** ****** *** *** ******* **** ** ******* *** **** **** ******* Smith’s Information Services, *** ****** ** optimistic ** *** *** ****** *** **** ** ******* *** **** ****** **** ******** ** *** departments, *** ** alternative *** ** ******** *** **** **** ** initiated ** ****** ******* *******
OutsourcingIn-house
*** ** *** operational **** constraints, *** **** *** *** following ******** **** **** ** outsourced ** ***** **** ****** ****** *** outsourcing undertaking **** **** *** **** *** ***** *** ****** *** ****** ** *** ****** *** **** importantly ***** generating **** ******
Outsourced ********
******** management
**** **** ** *** ***** ******* Smith’s Information Services, *** ***** ** outsource ******** management ** * ******** **** ** purposely **** ** ****** *** ******** efficiently Smith’s Information Services, *** *** **** providing *** **** ******* *** efficient ******** management ******** ** *** corporate customers ******** management ******** ******* ******** *** ******** ** *** database, ******* ** *** database, putation, *** ****** ** *** ******** ** ****** ** ***** *** ****
****** management
*** ****** ******* **** Smith’s Information Services, *** ***** ** outsource ** *** ****** management ***** **** corporate ***** *** **** ******** ** generating ******* *** ******** ******* **** ******* *** attention ** *** ****** management ******* ****** *** **** important **** ** *** ***** **** **** **** ****** ***** **** Smith’s Information Services, *** ** ****** *** ***** **** **** ****** **** *** ******* *** ******** **** ******* *** *** ******* *** ****** accessible *** *** **** **** **** ***** *** ****** **** ** ****** ******* ** ******* **** **** ** *** **** ******** Smith’s Information Services, *** ******* **** *** ****** ** **** maintained ****** *** *****
*** ***** *** mentioned ******** management *** ****** management *** *** ******** **** Smith’s Information Services, *** ** ******** ** outsource ****** ******* ** ******** *** ****** *** **** **** ** ** ****** *** **** **** ** operation ** *** ***** ******** ****** *** ******** responsible *** ******** *** **** ****** *** ******* establishing *** **** ***** ***** ****** ***** ******** **** **** ** * **** ******* ** ***** *** ******* *** *** ***** ******* Smith’s Information Services, *** management ***** ** **** * **** **** **** ***** *** ******** ** ** outsourcing ******** *** **** ***** ** ******* ** outsourcing **** ****** ******** * well-established **** ** ** ******* outsourcing **** ***** ** ** assessment ** *** ***** ******* *** * conclusion ** ***** ** *** **** ****** *** **** ****
Alternative Outsourcing *******
**** ******* **** ***** *** **** ******** ** *** ***** outsourcing ******** alternatives ***** ****** ** *** ***** ** **** ** *** outsource *** corporate **** ****** *** ***** ******* ******* * ***** **** ******* * well-known **** ******* *** * **** ****** **** ** ******** ****** **** ******* **** scrutinize *** ****** *** ******** **** outsourcing **** *** **** *** **** appropriate *** **** importantly, *** ******** **** emphasize ** *** *** **** **** ** ******* ***** outsourcing ** *** **** *** contractual agreements ******* *** ***** *** outsourcing ****
*** ****** *** **** ** ******** *** ******* alternatives ** **** ******* *** ******* outsourcing corporate **** ******* **** ***** *** ***** **** **** ***** **** ** *** ** **** **** outsourced *** ******** **** ** **** *** ******** **** ** ******** *** ****** ****** ** ** **** outsourcing doesn’t ******** ****** ***** *** dissatisfaction **** contracts *** *** outsourcing ***** **** ** *** disappointments *** **** **** ******* ** contractual agreements **** *** *** ***** ***** ***** *** outsourcing ******* *** ***** ******* *** *** **** ******* ** important ** *** *******
***** outsourcing ** corporate **** ****** *** presented ****** ** * ******** ******** *** Smith’s Information Services, **** ** ** ******** ** ***** *** ******* ****** ******* * ******** **** *** knowledge ***** *** **** *** ***** ** outsourcing ** **** *** **** ****** ** outsourcing ** *** **** *** *** **** *** ******** ** *** ***** alternatives *******
Outsourcing ** * ***** **** ******
*** ***** ******** ** ******* ** *** ***** **** ****** * ***** **** ****** ***** ** outsourcing **** **** ** ******* ** *** **** **** *** * ******* ***** *** *** ***** *** ***** *** **** **** ** ******** **** alternative ** *** ****** ******* *** ***** **** ****** ****** *** **** ********
*** following *** Advantages ** outsourcing * ***** **** ******
Advantages
* Smith’s Information Services, *** **** **** **** ****** ** *** **** ****** ***** *** ***** *** **** **** ** **** ** ****** *** ******* *** **** effectively ******* incurring transportation ****
** *** **** **** ** ****** ******* ** Smith’s Information Services, *** ***** ** outsource **** *** ***** **** **** ******
*** *** ***** alternative **** ****** **** ***** standards ******** **** ** *** **** ******* ** Smith’s Information Services, ***
** Outsourcing * ***** **** *** ***** *** ******* ***** *** ** ****** ***** ** ***** ***** **** Smith’s Information Services, *** **** ***** ****** ******* *** partnership
Disadvantages
* *** ***** ***** ******* ** outsourcing ** * ***** ** ******* *** confidentiality ** **** ** *** ******* **** outsourcing ** * potential ******** *** **** *** ******** *** information ** **** *** reputation ** Smith’s Information Services, *** *
** Outsourcing ** * ***** **** ****** ** *** **** effective ** *** **** ** ******* *** *** ***** *** ***** *** **** **** *** operational **** *** **** ***** ** *** ****
*** Outsourcing ** * corporate **** ****** *** **** * ***** **** *** **** ** **** ** ***** ** *** ******** **** **** **** ** * ***** **** **** *** *** **** **** ***** ** *******
** conclusion ***** **** alternative, *** disadvantages supersede *** advantages ****** ** ***** ** outsource ** * ***** **** ****** ******* ** *** ******** ** *** **** *** **** *** ****** ** **** *** reputation ** Smith’s Information Services, *** *** ** ****** ******* **** ***** ** **** Additionally, outsourcing ** * ***** **** ****** ******* different **** **** *** **** *** ** ***** **** ** ** **** **** *** ******* *** ***** *** **** Therefore, **** alternative ** *** *** **** ****** *** Smith’s Information Services, ***
Outsourcing **** ** Established ****
**** **** ** *** ****** alternative **** **** ** ******** Outsourcing **** ** established **** ** *** ** ** **** advantageous *** ***** *** **** **** **** **** ** ******** Smith’s Information Services, *** **** *** *** ** ******** * well-known **** **** * ******* ***** **** *** followings *** *** ****** *** ******** ** outsourcing **** * established ****
******
* *** ***** ******* ** *** **** ** *** ******** ** *** **** *** outsourcing **** ** established **** ******* **** **** ** **** **** ****** ***** ****** *** traveling *** * **** ******** *** **** minimizes *** ******* ** ******** *** customer’s **** *** **** ** *** ******* ** ***** *** ** ****** ** ****
** Outsourcing ** ** established **** guarantees swiftness *** expertise ***** *** **** specializes ** **** ***** *** *** *** necessary experience Effectively *** outsourcing *** ** **** ******** *** **** *** **** *******
*** Outsourcing ** * ******** **** **** **** Smith’s Information Services, *** management *** opportunity ** ***** ** ****** *** ** ****** *** ****
** *** ******* ** outsourcing ** advantageous ***** *** **** ** ****** Delegating **** ** *** ******** responsibilities ***** **** *** **** **** **** *** **** ****** appropriately ******* *** responsibility *** **** *******
* Outsourcing ******* *** operational **** *** **** ** **** ****** ** **** ** *** **** ** ******** *** ***** *** **** **** **** ***** *** ** *** outsourcing *******
********
* **** outsourcing *** corporate **** ****** ** ** established ***** ** **** ** **** ** ******* *** ****** *** ****** **** ***** ** ******** ** *** ******** ********
** Outsourcing *** ****** redundancies ** employees; **** **** *** **** ** ******** ** ***** ***** *** ******** low-quality ****
*** *** **** ***** ** ******** ******** *** **** ***** ****** ***** *** outsourcing **** **** ** providing ** ***** ****** Outsourcing corporate **** ****** ** ** established **** Smith’s Information Services, *** **** *** *** ******* attention *** *****
** ****** *** **** **** *** outsourcing ** ****** ***** ***** ***** ** ****** ***** **** ** contractual *** ***** ***** ***** ******* *** agreement
* ******** **** *** customers ******* **** Smith’s Information Services, *** ** outsourcing corporate **** ******* *** ****** *** ******** ******** **** *** **** ***** *** **** ***** **** *** ****
***** ****** *** carefully analyzing *** ******** *** disadvantages ** *** outsourcing corporate **** ****** ** ** established ***** ** *** ** concluded **** *** advantages *** ******** ***** ** *** *** ******** *** alternative **** **** alternative ** ****** ***** ** outsourcing **** ** * ***** **** ****
Outsourcing ** ******** ****
Advantages
* *** ***** ***** ** outsourcing ******** ** *** ****** ** *** ***** ***** ******** **** *** **** ***** ** *** ****** ******** outsourcing *** * ******* ** *** **** *** *** ******** *** *** **** available
** *** ***** **** advantage ** outsourcing ******** ** **** operation * ***** **** ** *** ** ***** ****** ***** *** ***** **** ** ***** ** ***** countries ***** ** *** *** **** **** ****** *** ****** ** ****** ******** ** *** *** ******* *** ******** ******* ** Smith’s Information Services, ***
*** Outsourcing ******** ****** proficiency ** ***** *** excellent ******** *** ******** outsourcing ***** **** *** **** infrastructure, *** ******* personnel *** *** *** *** ****** technology ** **** *** **** facilities
** ******** outsourcing ***** **** high-speed ******** ** ******** **** ** *** ** ***** technological advancement *** ******* ******** ** ***** *****
Disadvantages
* *** ***** ***** disadvantages ** ******** outsourcing *** *** **** ** monitoring *** corporate **** ****** *** ***** management ** **** ** *** ***** **** ** *** ******** **** ****** *** ******** *** ****** ******* ** *** ****** ******* ** ***** ** *** ******* ***** ********
** **** ** confidentiality ** *** ***** ***** ******* ** outsourcing ******** *** ****** *** ******* ******* **** Smith’s Information Services, *** ** outsourcing **** **** **** **** ***** **** ** **** ****** ** *** management *** monitoring *** **** *** boundaries ** *** **
*** ******* ***** ******* ** ****** disagreeable surprises **** *** ******** **** *** **** *** **** ****** ******** *** **** **** ** unpleasant ***** ** ** ****** ***** ** ** ******** ** ******* *** contracts ** **** ** understand everything ** ** ** **** ** ***** ****** ******** renegotiations
Conclusion
***** ***** ******** *** ****** *** ***** ***** alternatives, *** best-remended outsourcing ****** ** ******** outsourcing **** ** ******* ** ** *** **** **** effective ** **** ***** ******* **** *** *** **** ****** *** ******* ** alternative ** *** outsourcing corporate **** ******* *** ******** **** *** **** ** * ***** ****** *** ***** ****** ** ** effective ** ******* ** ****** high-quality ******** ******* ** *** **** *** abilities ** *** **** ******* *** ***** ** ******** ** **** * ***** ******* ** *** *** ***** alternatives *** *** **** ****** ** ******** outsourcing *** ** ***** technological advancements ****** **** ** **** ****
***** ** ** appropriate *** ****** ******** **** Smith’s Information Services, *** ******* *** ******* ** *** *** ******* *** management ****** ******* ******* **** *** ******* **** ** perfectly ******** *** ***** **** ** ** alterations ** **** ** **** *** management ****** ******* ******* *** ****** ****** **** **** ** ******* ***** **** **** **** confidence ** ***** **** *** **** ** ******* ****** *** **** **** ** ****
******** ****** ** Outsourcing ********
Outsourcing ** *** ******** mentioned ***** **** **** **** ******** *** ******** ******* ** Smith’s Information Services, *** *** ***** *** *** **** ****** ****** ** **** outsourcing **** **** ***** ***** *** ******** *** outsourced, *** **** **** ****** *** electricity ****** *** ****** ** ****** **** **** ****** ***** **** employees **** ** **** *** ** **** **** *** **** ***** **** ***** **** *** **** **** ***** ** **** ******** *** ** increased ******* *** **** establish ****** ** *** ****** *****
*** ****** ****** ** **** *** **** **** *** **** ** ****** ** **** ******** *** ******** ***** *** ****** **** ** responsible *** *** equipment ******** ** ******* ******** *** maintenance Furthermore, *** ******** **** ** ** **** standards ***** *** ******** ****** ** ** ****** ** **** *****
*** ***** ******** ****** ** outsourcing ** **** *** employees **** **** ****** ** ***** **** ***** *** *** ***** ***** **** **** outsourced *** remaining ****** **** **** ** ***** ** ******* *** remaining ****** **** *** ********
*** ****** ******** ****** ** outsourcing ** **** **** *** ******* ******* **** ** Smith’s Information Services, *** *** outsourced *** datacenter **** *** **** ******** *** ****** ** **** *** **** **** **** * ***** ******** ****** ** *** ****
****** Considerations
*** outsourcing corporate **** ****** ** * management ******* **** **** ****** ** minimizing *** operational ***** *** ****** ****** outsourcing ** ****** ** ****** **** *** ***** advantages *** *** ** ** **** *** **** ******* *** **** *** ***** **** ** *** ****** ** **** analysis, Smith’s Information Services, *** management **** ******** ***** ****** **** **** ** ******* *** ******* ***** ****** **** **** *** **** selection ******* ** *** **** **** ** **** ***** **** ** *** ******* evaluation ** *** ******** *** *** **** **** ** ****** *** *** **** ***** *** **** **** **** ** successfully ******** **** ** ** partnership **** Smith’s Information Services, *** ** outsourcing corporate **** ******* *** ******** **** **** ** * ****** ****** *** following *** *** ******* ** *** * ****** ****** ** *** **** *******
*** ** ** ****** ** ******* *** ****** management procedure
*** ** ***** **** ** *** transition ****** ***** **** **** ** **** ***** ** ******** *******
*** ******** ******* *** ** ******** ** advantage ******** ******* *** **** **** ** * ******* *** *** *******
*** ** ** **** **** *** ****** ** **** *** performance ** * ****** ******
*** ** * ****** ******* **** *** agreement ** ******
*** *** munication ******* *** outsourcer *** *** ****** ** **** **** ****** **** *** ****
******** Structure
*** *** ******** processes **** Smith’s Information Services, *** ***** ** outsource **** **** *** **** ******* structure *** **** ****** *** *** processed ******* **** ** *** ***** ******* **** ** ******* ** *** ******** advantages **** *** ***** ******* structures available *** ****** *** ******* **** ******* structure ** ******* *** *** doesn’t ****** ***** ** *** **** ** **** delivered; ** **** ****** ******** ******* **** *** **** **** **** **** ** *** **** ****** **** *** *** outsourcing ******** *** ***** ****** *** ******* **** ******* structure ** *** **** *** ******* *** ***** *** ******* *** ****** **** **** ***** *** ****** ****** ** *** ********
Evaluation ********
*** *** processes **** **** ** ** outsourced **** ****** *** evaluation ******** ***** *** ****** *** ******** **** criterion ** ******* ** ******* ***** *** **** ****** ** *** **** **** Smith’s Information Services, *** **** ** ** partnership **** *** *** outsourcing **** *** evaluation ******** *** **** *** **** described **** ****** ** ******** ** **** *** following ****** ** ********
* *** ******** requirements ****** ******** ** ********
** *** ******* requirements
*** *** ***** ****
** *** ***** ****** inclusive ** experiences
********
*** following ** * **** **** **** ***** *** ******* ** ******** *** outsourcing **** ** ** *** ******** administration ***** *** **** **** *** **** ******** * *** ** ***** *** additional procedures
********
********
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